Get a first-time guest's perspective
An objective look at what you're doing well and what's preventing you from connecting with more people Book a callCulture ChecklistComprehensive
We assess both the in-person and online experience
insightful
Our experts will identify commonly overlooked areas that make a big impact
practical
Your assessment will include prioritized next steps
You’re too close to see the issue(s)
If you’re like most church leaders, you’re so close to the inner workings and so far removed from a “normal” experience, that it’s truly impossible for you to get an objective view of things.
But what you do know is:
Fewer guest are coming
new people aren't sticking
your building is confusing
the website could be better
why is it happening?
It’s time to find out
An expert look, a comprehensive plan
Your Church Secret Guest assessment will evaluate the key areas impacting your ability to connect with both new guests and existing church members.
✔️ Digital Experience
Websites and social media presence.
✔️ Facility, Wayfinding, & Signage
Condition, navigation, and consistency.
✔️ Hospitality
Authenticity, awareness, and clarity.
✔️ Worship
Quality, guest connection, and more.
✔️ Comprehensive Report
Easy-to-follow report identifying what to keep doing, what to improve, what to start doing, and what to stop doing.
✔️ Clear Next Steps
Know exactly what steps to take to move forward.
How to get started
book a call
Learn more about our process and how to get started
schedule the visit
Get a thorough secret guest evaluation by our experts
Get an action plan
You’ll get a comprehensive (but practical) action plan to start making changes immediately
PRACTICAL INSIGHTS
Experienced church consultants
Firm Foundations Marketing is a church marketing and communications consulting agency that specializes in helping churches get healthy and build engaged communities. Church plants to megachurches have trusted our expert team to help guide them to improve their communication so they can reach more people with the hope of the gospel
Pastor Doug's Experience
“The clarity and alignment your expertise brought to our church community are genius. Your coaching and insights have not only resonated with our congregation but have also confirmed that we’re on the right path. Your heart and experience are invaluable to us.”
Pastor Doug Bartsch, HISplace Family Church
Trusted By
Don’t let blindspots stall out your mission
Uncover your Overlooked Strengths
Finally know the people your church should serve to see more engagement!
Download The Church Culture Checklist
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